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DELL Upgrade from 1Y ProSupport to 3Y ProSupport Plus

Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

  • Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
  • Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
  • Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
  • Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
  • Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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In stock
Upgrade from 1Y ProSupport to 3Y ProSupport Plus
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SKU
XNBNMM_1PS3PSP
UNSPSC: 81111818
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeProSupport Plus
Service includedParts and Labour
Parts replacementYes
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityXPS 13 9320 XPS 9310 2in1 XPS 13 9310
Technical details
Service includedParts and Labour
Number of years3 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityXPS 13 9320 XPS 9310 2in1 XPS 13 9310
SKU XNBNMM_1PS3PSP
Manufacturer DELL
UNSPSC 81111818
In Stock Y
Meta Description Upgrade from 1Y ProSupport to 3Y ProSupport Plus