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DELL Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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Upgrade from 1Y Basic Onsite to 3Y Basic Onsite
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SKU
OTA_1OS3OS
UNSPSC: 81111818
Category: Warranty & Support Extensions
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | Basic Onsite |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | OptiPlex All-in-One 35W 7420 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 3 year(s) |
| Service time (hours x days) | 8x5 |
| Phone support | Yes |
| Compatibility | OptiPlex All-in-One 35W 7420 |
| SKU | OTA_1OS3OS |
|---|---|
| Manufacturer | DELL |
| UNSPSC | 81111818 |
| In Stock | Y |
| Meta Description | Upgrade from 1Y Basic Onsite to 3Y Basic Onsite |
