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Lenovo 1 Year Premium Care with Onsite Support 1 year(s)

Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

  • Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
  • Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
  • Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
  • Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
  • Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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1 Year Lenovo Premium Care with Onsite
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SKU
5WS0U55747
UNSPSC: 81111818
1 Year Lenovo Premium Care with Onsite

Advanced Support from Real People. Real Fast

We get it. New computers are exciting. From the moment you unbox your new Lenovo device, you want to get the most out of it. Yet even the most technical among us struggle with setup and support.

Lenovo Premium Care is the hassle-free solution for all your technical support needs.

Introducing Lenovo Premium Care

Premium Care is the new standard for advanced technical support.

Our helpful technicians are ready to help you with any issues with your Lenovo device, peripherals, and even software. With this front-of-the-queue and straight-to-the-experts customer support service, Lenovo provides you peace of mind and faster solutions, allowing you to get the best from your new device.

Premium Concept Taken To The Next Level

Real Person: Choose how you want to reach us - through the phone, chat or email - our expert technicians will take care of you. Real person support for your PC issues.

Real Fast: Highly trained technicians will provide you real-time solutions, whatever the issue, on your first contact. If needed, our team will schedule an onsite visit for the next business day.

Hassle-Free: ‘Getting started’ and ‘how-to’ assistance for hardware and software. Easy solutions that are simple to reach - that’s how Premium Care delivers you the ideal support experience.

PC Health Check: Free annual PC Health Check that allows our experts to spot issues before you do so they can resolve them quickly and help you avoid PC problems.


Hassle-Free Support Experience

‘How-To’ Assistance For Hardware And Software

Whether you need setup advice or help adding a printer, Lenovo Premium Care has got your back.

Now, you will have a go-to place to keep you connected and able to use your device to do the things you love.

Besides offering the highest level of hardware support and making sure you have ‘how-to’ assistance anytime you need, our team is always ready to answer questions about the software applications you use every day.

That’s Premium Care - designed to delight and make your life easier.


List of supported software
Windows® OS, Lenovo™ SHAREit, Lenovo OneKey™ Recovery, Lenovo REACHit, Lenovo Photo Master, McAfee® LiveSafe™ (30-day trial), Adobe® Photoshop® software, Adobe Acrobat® software, Cyberlink Power DVD, Chrome OS, Dropbox, Intuit Quickbooks, McAfee, MS Office, Windows, MS Works, MS Works Plus 2008, Norton AnitVirus, Norton Internet Security, Roxio Creator, Skype.

Note: Not available in all countries. Hours may vary slightly around the world. For example, United Kingdom: Monday to Friday, from 09:00 to 18:00 (GMT)

Trademarks: Lenovo and the Lenovo logo are trademarks of Lenovo. Microsoft, Windows, and the Windows logo are trademarks of Microsoft Corporation. Other company, product or service names may be trademarks or service marks of others.
Features
Product typeUpgrade
Service includedParts
Number of years1 year(s)
Phone supportYes
On-site supportYes
Technical details
Service includedParts
Number of years1 year(s)
Phone supportYes
On-site supportYes
SKU 5WS0U55747
Manufacturer Lenovo
PDF Url https://objects.icecat.biz/objects/
UNSPSC 81111818
In Stock Y
Meta Description 1 Year Lenovo Premium Care with Onsite