HP 4 year Priority Management Plus Service

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Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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4 year Priority Management Plus Service

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SKU

U62G5E

UNSPSC: 81111818

Category: Warranty & Support Extensions

Details

HP Priority Management Service provides all features of HP Priority Access Service – such as direct access to highly skilled remote support agents and a globally consistent experience available in over 60 countries and more than 20 languages. Then it goes beyond by providing an HP global support manager located in your region who manages and proactively plans your global support needs. And, it provides parts prioritization, performance monitoring, executive level reporting, and proactive support planning.^[1]

Tech Specs

Supplier features
Warranty type	S
Warranty coverage	Warranty independent
Support type	Priority support
Service method	Phone
Response time	Next available agent
Place of service	Remote
Duration	4 years
Coverage details	Standard workdays - 9 hours
Care Pack type	Electronic