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DELL Upgrade from 1Y Collect & Return to 4Y ProSupport

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Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

  • Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
  • Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
  • Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
  • Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
  • Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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In stock
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SKU
VN5M5_1CR4PS
UNSPSC: 81111818
Category: Warranty & Support Extensions
ProSupport for PCs is the right offering for all commercial businesses. Featuring 24x7 direct access to in-region engineers, next business day onsite repairs, and automated, proactive issue resolution with telemetry-driven insights, ProSupport reduces end-user downtime while freeing up IT time to focus on higher-value projects.

Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.

*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeProSupport
Service includedParts and Labour
Parts replacementYes
Number of years4 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityVostro 5320 Vostro 16
Technical details
Service includedParts and Labour
Number of years4 year(s)
Service time (hours x days)24x7x365
Phone supportYes
CompatibilityVostro 5320 Vostro 16
SKU VN5M5_1CR4PS
Manufacturer DELL
UNSPSC 81111818
In Stock Y
Meta Description Upgrade from 1Y Collect & Return to 4Y ProSupport