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DELL Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus
Discover the benefits of a V-IP Account
With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.
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In stock
Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus
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SKU
OTP_3OS5PSP
UNSPSC: 81111818
Category: Warranty & Support Extensions
ProSupport Plus is Dell's most complete support service, enabling access to customizable, self-healing scripts that prevent issues before they happen, making it even easier to deploy fleetwide fixes and optimize PC performance automatically. This is combined with coverage for accidents, hard drive retention, prioritised 24x7 direct access to in-region expert support, next business day onsite service after remote diagnosis, and proactive monitoring for automated issue identification and notification.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Solution providers and end-customers can view and manage health, application experience, and security score, plus take action across the entire fleet, log tickets, and self-dispatch parts, all from a single portal. ProSupport Plus enables businesses to analyze usage patterns and identify opportunities to optimize end-user device strategy, maximizing productivity and employee satisfaction.
*Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
| Features | |
|---|---|
| Web support | Yes |
| Troubleshooting | Yes |
| Service type | ProSupport Plus |
| Service included | Parts and Labour |
| Parts replacement | Yes |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | OptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020 |
| Technical details | |
|---|---|
| Service included | Parts and Labour |
| Number of years | 5 year(s) |
| Service time (hours x days) | 24x7x365 |
| Phone support | Yes |
| Compatibility | OptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020 |
| SKU | OTP_3OS5PSP |
|---|---|
| Manufacturer | DELL |
| UNSPSC | 81111818 |
| In Stock | Y |
| Meta Description | Upgrade from 3Y Basic Onsite to 5Y ProSupport Plus |
