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DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite

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Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

  • Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
  • Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
  • Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
  • Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
  • Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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In stock
Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Call for availability
SKU
OTP_3OS5OS
UNSPSC: 81111818
Category: Warranty & Support Extensions
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. 

*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Features
Web supportYes
TroubleshootingYes
Service typeBasic Onsite
Service includedParts and Labour
Parts replacementYes
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityOptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020
Technical details
Service includedParts and Labour
Number of years5 year(s)
Service time (hours x days)8x5
Phone supportYes
CompatibilityOptiPlex Small Form Factor Plus 7020 OptiPlex Micro Plus 7020
SKU OTP_3OS5OS
Manufacturer DELL
UNSPSC 81111818
In Stock Y
Meta Description Upgrade from 3Y Basic Onsite to 5Y Basic Onsite