DELL 5Y Accidental Damage Protection

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Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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5Y Accidental Damage Protection

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SKU

L_5AD

UNSPSC: 81111818

Category: Warranty & Support Extensions

Details

We understand that accidents happen. If employees drop their laptops or their kids spill juice on them, Dell is just a phone call away. With Accidental Damage, Dell will repair or replace devices due to drops, spills, and surges*.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite repairs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration. *Limit of 1 qualified incident per contract year. For complete details, visit Dell.com/servicecontracts or contact a sales representative for details.

Tech Specs

Features
Web support	Yes
Troubleshooting	Yes
Service type	Accidental Damage Protection
Service included	Parts and Labour
Parts replacement	Yes
Number of years	5 year(s)
Service time (hours x days)	24x7x365
Phone support	Yes
Compatibility	LATITUDE 5550 LATITUDE 5450