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Cisco SMARTnet

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Discover the benefits of a V-IP Account

With a database comprising hundreds of thousands of products from the worlds biggest technology brands. V-IP is a tailored procurement system designed to leverage existing investment in ERP and eProcurement, and further streamline operations.

  • Consolidate all procurement through one simple interface and streamline your internal processes and workflows.
  • Reduce human error and order processing time to a minimum with pre-approved product bundles and favourites.
  • Slash operational expense by creating enhanced scheduled reporting and improved account management tools.
  • Improve control over budget spend and track who’s buying what to minimise those all too common surprise invoices.
  • Consolidated invoicing, reporting and product management with our eBusiness team on hand to support every step of the way.

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In stock
SMARTnet, Extended service agreement, replacement, 8x5, response time: NBD, Level 1, f/ Cisco CW9162RW
Call for availability
SKU
CON-L1NBD-CW9162RW
UNSPSC: 81111818
Category: Warranty & Support Extensions
Your network is the lifeline that connects your customers to goods and services. The effects of downtime can significantly decrease productivity, erode customer confidence, and result in lost revenue. SMARTnet helps you reduce downtime with fast, expert technical support, flexible hardware coverage, and smart, proactive device diagnostics with SMARTnet Service.

Features and Benefits

Cisco® SMARTnet® Service is essential to keeping your business functions available, secure, and operating at peak performance. Cisco SMARTnet offers:

- Fast support from experts: Get direct access to the Cisco Technical Assistance Center (TAC), which is staffed by thousands of Cisco professionals.
- Online self-help support:Gain access to extensive support resources 24 hours a day, 365 days a year through Cisco’s online knowledge base, communities, resources, and tools. The table below (Cisco SMARTnet Service Resources) shows the support resources available with SMARTnet.
- Ongoing OS updates and upgrades: Within your licensed feature set, you get ongoing OS support for both minor and major OS releases.
- Advance hardware replacement: The right level of hardware support helps minimize downtime.
- Smart, proactive diagnostics: Cisco Smart Call Home is an optional, embedded feature that allows you to gain critical insight and immediate alerts on core network devices to help you quickly identify and resolve issues.
Features
Service typeNext Business Day
Service time (hours x days)8x5
License quantity1 license(s)
CompatibilityCisco CW9162RW
Technical details
Service time (hours x days)8x5
License quantity1 license(s)
CompatibilityCisco CW9162RW
SKU CON-L1NBD-CW9162RW
Manufacturer Cisco
UNSPSC 81111818
In Stock N
Meta Description SMARTnet, Extended service agreement, replacement, 8x5, response time: NBD, Level 1, f/ Cisco CW9162RW